For the complete documentation index, see llms.txt. This page is also available as Markdown.

Control guest visibility before login

Wholesale and B2B stores often need logged-out visitors to see the product catalog while hiding prices—or the opposite. Keystone separates price restrictions from product restrictions. Using the wrong tag or combining features incorrectly can hide product names when you only meant to hide prices.

This guide explains what logged-out and unapproved customers see for each setting.

Approval basics

Restricted content is shown only to approved customers:

  • Customers with matching Matching tags (when configured), or

  • Any logged-in customer when Matching tags is empty, or

  • Logged-in B2B customers when Enable B2B customers is on

See Customer approval for setup.

All restriction tags are case sensitive. Tags in theme settings must match product tags exactly.

Three ways to restrict content

Feature
Theme settings field
Effect on unapproved visitors

Hide prices with tag

Tagged products show without price or add to cart; title and image remain

Hide products with tag

Tagged products are removed from grids and search (or show a login placeholder—see below)

Enable full restriction

Most of the storefront is locked; only selected homepage sections may show

Configure these under Theme settings > Account.

Hide prices only (keep product names visible)

Use this when guests should browse the catalog but not see pricing or purchase.

  1. Open Customize > Theme settings > Account.

  2. Set Hide prices with tag (for example hide price).

  3. Leave Hide products with tag empty unless you also need to hide specific SKUs entirely.

  4. Add the same tag to products that should hide prices.

  5. Save.

Result: Unapproved visitors still see the product title, image, and card layout. Price and Add to cart are hidden for tagged products.

Hide products completely

Use this for wholesale-only SKUs that should not appear in the public catalog.

  1. Set Hide products with tag (for example hide product).

  2. Tag restricted products in Shopify admin.

  3. Choose Restricted style:

    • Hidden — product cards disappear entirely from collections and search

    • Placeholder — an empty card with Login to view appears instead of the product name and image

Full site restriction

When Enable full restriction is on, unapproved visitors cannot access product pages, collections, blog posts, or search results. You can still show selected homepage sections (welcome banner, sign-up form). See Full site restriction.

Do not enable full restriction if you want a public catalog with hidden prices only.

Common misconfigurations

Goal
Configure
Avoid

Public catalog, hidden prices

Hide prices with tag only

Hide products with tag on the same products

Wholesale-only SKU

Hide products with tag

Using hide-price tag alone (product still visible)

Login-only store

Enable full restriction

Expecting collection pages to remain public

Show “login to view” placeholders

Restricted style = Placeholder

Hidden when you want a visible login cue

Test before launch

  1. Open the storefront in a private window (logged out).

  2. Browse a collection with tagged and untagged products.

  3. Log in as a test wholesale customer with approval tags.

  4. Confirm prices, titles, and add-to-cart match your policy.

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