Success and error messages

Success and error overlays let Slab show feedback after a customer submits a form or when the theme encounters an action error. In most storefront templates, this feedback appears in an Alert overlay, even if the form itself is inside a Popup.

How it works

Slab uses a shared feedback flow for several built-in forms.

• A customer submits a form such as Contact form, Newsletter form, Article comments, or Password form.
• Shopify returns the form result to the theme.
• Slab checks whether the form was successful or whether it returned validation errors.
• Slab updates the feedback message and opens the built-in Form response alert overlay.

This means customers can submit a form inside a popup and still see the final feedback message in a separate alert overlay at the edge of the storefront.

Form response and error blocks

Slab separates form feedback into two different block types: Form response and Error.

Form response

• Use this block for Shopify form submissions.
• It shows a status label such as success or error together with the returned message.
• On successful submission, it uses the form block's Success message setting.
• On failed submission, it shows the validation message returned by Shopify.

Error

• Use this block for general theme errors that are not coming from a Shopify Liquid form object.
• It is used for JavaScript and AJAX failures such as cart or quick action requests.
• It shows the error message returned by the failed action.

In practice, if you are comparing "form response" and "error response" behavior in Slab, the matching blocks are Form response and Error.

What can trigger these overlays

Form response examples

• A customer enters an invalid email address in a newsletter form.
• A customer leaves a required contact field blank.
• A contact form returns a field-specific validation message.
• A customer submits an article comment with missing or invalid author, email, or comment content.
• A customer enters the wrong storefront password.

The shared form response flow is used by these Slab form blocks:

• Contact form
• Newsletter form
• Article comments
• Password form

These forms all pass their submit result through the same helper, so merchants get a consistent feedback pattern across the storefront.

Error examples

• An add-to-cart request fails.
• A quick buy or quick edit request fails.
• A cart quantity change fails.
• A cart note update fails.
• A discount code request fails.

For these error overlays, the exact message usually comes from Shopify's response, so the wording can vary depending on the failure.

Important behavior to know

Use this pattern when you want customers to receive clear feedback without interrupting the rest of the storefront too heavily.

• A form can live inside a Popup, but the success or error message usually opens in the global Alert overlay instead of inside the popup body.
• The standard theme layout includes the global overlay group that contains the built-in Form response and Error alerts.
• The password page uses the minimal layout, which does not include the global overlay group by default, so its visible feedback behavior may not match other storefront templates exactly.