Contact form

Section overview

The Contact section provides a customizable contact form for visitors to send messages directly through your Shopify store.

Common Use Cases

  • Customer service inquiries and support requests

  • Feedback collection from customers

  • Business partnership inquiries

  • Newsletter or product update subscriptions

Usage Tips

  • Keep the form simple with only essential fields to increase completion rates

  • Clearly indicate required fields to reduce form abandonment

  • Place the contact form strategically on pages where visitors might need assistance

  • Consider adding a checkbox for privacy policy consent or newsletter opt-in

  • Test the form on various devices to ensure responsive behavior across screen sizes

Section Settings

Setting
Description

Heading

Text displayed as the form title

Spacing top

Controls the amount of space above the section (0-300px)

Spacing bottom

Controls the amount of space below the section (0-300px)

Color scheme

Sets the background and text color combination for the section

Border color

Determines the color of any borders in the section

Button color

Sets the color style for the submit button

Border position

Controls where borders appear around the section

Horizontal alignment

Determines the horizontal positioning of the form

Visibility

Controls section visibility across different device types

Block Settings

Field

This block allows you to add custom form fields to the contact form. You can add up to 50 field blocks.

Setting
Description

Input label

Text displayed as the field label

Input placeholder

Text displayed inside the field before the user enters information

Input type

Determines the field type (single line input, multi-line textarea, or checkbox)

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